FAQ
Frequently asked questions
How can I place an order with Furnimob?
Select the products you need in the catalog, add them to the cart and fill in your contact and delivery details. Send the order and a Furnimob manager will contact you to confirm and adjust the details if needed.
How long does delivery take?
For products that are in stock, delivery in Chișinău usually takes one to two working days. For other regions of Moldova, the delivery time depends on the courier service and the destination.
What payment methods are available?
You can pay in cash on delivery, by bank card through a secure payment page, or by bank transfer for company clients. More information is available on the Payment page.
Within 14 days from the date of purchase of the goods (not including the date of purchase) - you can goods that have not been used, the presentation and consumer properties are preserved, and are not in the list of goods not subject to exchange or return: Exchange for a similar item without recounting the value Exchange for any other with appropriate recalculation of value Return and receive the money paid for it How to assess the safety of presentation: In good lighting, without the use of special means, the product should not have visible traces of lzovaniya as fine scratches, abrasions, and even more chips, nicks or cracks. The easiest way is to evaluate whether the presentation is preserved by answering the question: “Would I buy this product in the same condition as a new one?”
The warranty period of the goods is calculated from the date of its sale. It is usually indicated in the product’s operating document (warranty card, data sheet, label, or other document attached to the product)On the website of the manufacturer of your product.
Please note that targeted delivery takes place before entering the building.
The goods from the “Home Appliances and Interior” section, bulky goods from the “Fitness” and “Detsky Mir” sections (exercise machines, cribs, children's furniture, mattresses, etc.) are delivered to the apartment.>
The cost of manually entering the apartment depends on: the dimensions of the equipment, the difficulty of lifting and the availability of an elevator (where the goods are placed in the package).