FAQ
Questions fréquentes
Comment passer une commande chez Furnimob ?
Sélectionnez les produits souhaités dans le catalogue, ajoutez-les au panier puis renseignez vos coordonnées et votre adresse de livraison. Envoyez la commande et un responsable Furnimob vous contactera pour la confirmation et les derniers détails.
Quel est le délai de livraison ?
Pour les produits en stock, la livraison à Chișinău prend généralement un à deux jours ouvrables. Pour les autres régions de Moldavie, le délai dépend du service de messagerie et de la destination.
Quels moyens de paiement sont disponibles ?
Vous pouvez payer en espèces à la livraison, par carte bancaire via une page de paiement sécurisée ou par virement bancaire pour les clients professionnels. Plus de détails sont disponibles sur la page « Paiement ».
Within 14 days from the date of purchase of the goods (not including the date of purchase) - you can goods that have not been used, the presentation and consumer properties are preserved, and are not in the list of goods not subject to exchange or return: Exchange for a similar item without recounting the value Exchange for any other with appropriate recalculation of value Return and receive the money paid for it How to assess the safety of presentation: In good lighting, without the use of special means, the product should not have visible traces of lzovaniya as fine scratches, abrasions, and even more chips, nicks or cracks. The easiest way is to evaluate whether the presentation is preserved by answering the question: “Would I buy this product in the same condition as a new one?”
The warranty period of the goods is calculated from the date of its sale. It is usually indicated in the product’s operating document (warranty card, data sheet, label, or other document attached to the product)On the website of the manufacturer of your product.
Please note that targeted delivery takes place before entering the building.
The goods from the “Home Appliances and Interior” section, bulky goods from the “Fitness” and “Detsky Mir” sections (exercise machines, cribs, children's furniture, mattresses, etc.) are delivered to the apartment.>
The cost of manually entering the apartment depends on: the dimensions of the equipment, the difficulty of lifting and the availability of an elevator (where the goods are placed in the package).